Legal
Service Terms
These terms describe how a 2 Door Service repair works, from booking to completion.
- At Your Location
- Kuwait-Wide Service
- Book Online
- Price on inspection when not listed
Draft — this document is pending legal review and may change before launch.
1. Booking request
You choose your device, the repair, a service area, date and time, and your location. Our team reviews the request and confirms it.
2. Estimated pricing
Where a price is shown, it is an estimate. Some repairs show "Request Estimate" and are priced after inspection.
3. Inspection
A technician inspects your device before any repair begins and records its condition.
4. Your approval
If the final price differs from the estimate, the technician explains why and the repair continues only with your approval.
5. Repair
Standard repairs are performed in our mobile workshop at your location where possible. Not every repair can be completed on-site.
6. Advanced and workshop repairs
Advanced repairs follow a separate workshop process. Our team will explain the process and timing before any device is taken for workshop work.
7. Testing
After the repair, the device is tested and the results are recorded.
8. Payment confirmation
Payment is confirmed once the repair is complete and approved. Accepted payment methods will be listed here once confirmed.
9. Invoice
An invoice is issued for the completed service.
10. Warranty process
Where a warranty applies, a digital warranty record is created for the service. Warranty conditions are described on the Warranty Terms page.
